Account & Myer One

Updating Account Details

• How do I unsubscribe from emails?
• How do I delete my Jay Jays account?
• How do I change my password?
• Which brands can I shop online using my account?
• How can I update my account billing address or delivery address?
• How can I update my email address?

Account Issues

• My account has been locked?
• I'm having trouble logging into my account?
• I've forgotten my password, how do I update it?

Myer One Program Information

• What happens if I return a product purchased using a Just Shop Reward or benefit?
• Where can I use my rewards?
• How long do my Just Shop Rewards last?
• Why is the Just Shop Rewards Program closing?
• How do I join MYER one?
• Do I earn points on a JUST SHOP REWARD redeemed?

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