The gift card issuer is Jay Jays Trademark Pty Ltd ("Jay Jays") ABN 98 004 981 748. A lost, stolen or altered gift card will not be replaced, refunded or redeemed. Once activated the gift card is: redeemable for merchandise at Jay Jays stores and online in the country of issue; not redeemable for cash and is not a negotiable instrument; not able to be reloaded; partially redeemable. Gift cards expire three years after the issue date or until no amount remains on the gift card. Cash, refunds or credits will not be given for any unused amount after the gift card expires.